Last Updated: July 20, 2026
At CherryHillss, customer satisfaction is our highest priority. Every piece of furniture is carefully designed, manufactured, inspected, and packaged to ensure it reaches you in excellent condition. Please read our Return & Refund Policy carefully before making a purchase.
As many of our products are manufactured to order or customized according to customer preferences, returns are generally not accepted unless the product received is damaged, defective, or incorrect due to an error on our part.
Upon receiving your order, we recommend inspecting the product immediately. If you notice any visible damage, manufacturing defect, missing component, or receive an incorrect product, please notify our customer support team within 48 hours of delivery. To help us process your request quickly, kindly provide clear photographs or videos of the product along with your order details.
If your return request is approved after inspection, CherryHillss will arrange a replacement, repair, or refund, depending on the nature of the issue and product availability. Our support team will guide you throughout the resolution process.
Returns will not be accepted for products that have been used, assembled incorrectly, damaged due to improper handling, modified by the customer, subjected to misuse, normal wear and tear, or damaged due to accidents after delivery.
Customized, personalized, made-to-order, or specially manufactured furniture cannot be cancelled, returned, or refunded once production has commenced, except where required under applicable consumer protection laws.
If an order cancellation request is received before production or dispatch has begun, it may be accepted at the sole discretion of CherryHillss. Any applicable processing or administrative charges may be deducted before issuing a refund.
Approved refunds will be processed using the original payment method whenever possible. Depending on your payment provider or financial institution, the refund may take several business days to reflect in your account.
CherryHillss reserves the right to inspect any returned product before approving a replacement or refund. Products should be returned with all original accessories, packaging (where possible), and accompanying documentation.
This Return & Refund Policy may be updated from time to time without prior notice. Any revisions will become effective immediately after being published on this page.
If you have any questions regarding returns, replacements, cancellations, or refunds, please contact our customer support team.
CherryHillss
Email: info@cherryhillss.in
Phone: +91 82878 40116
Address: 6th Floor, Good Earth Business Bay I, Golf Course Road Extension, Sector 58, Gurgaon, Haryana 122101, India
